We're here to help you take your ecommerce presence—and your conversion rate—to the next level.
Your customers are the key to your success. That's why we're committed to helping you identify opportunities to decrease customer drop off, increase retention and purchase value throughout their entire brand experience, and ultimately drive your sales through the rough with our customer-centric strategies.
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We're all about the conversion
Looking from both a brand angle and traditional CRO, we look at how people experience your brand as someone moves through your website. We make sure the friction between customer and conversion is minimal, and that each step on the way to conversion is optimised for maximum impact.
We use a combination of user experience design (UX) and conversion rate optimisation (CRO) to increase your site's conversion rates by making it easier for visitors to do what they want.
Our tools include:
* User testing
* Heat-maps
* Surveys
* A/B testing
Break down your UX
We look for your usability, your trustworthiness and the brand touch points to take someone from start to purchase using analytics and surverys.
Implement and Test
Now it's time to put our theories to the test. We put our money where our mouth is and implment our findings.
Optimise
With more feedback from real people (and great analytics) and we make necessary tweaks to continuously optimise your online brand experience.
Our eCommerce process
We look for friction points in each stage of the customer's journey on your site. We compare these elements to see where there are gaps between them and where they don't align well with one another. Then we take those findings and make sure that your entire user experience is optimised from the moment a customer lands on your website to the point of purchase—and everything in between!
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Get in touch today
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